Klajdo Qasolli

As a software engineering immersive student at Flatiron I created a solid foundation in software engineering principles and became well-versed in the various phases of software development. After learning HTML, CSS, Bootstrap, Javascript, React, Ruby, and Ruby on Rails I created a strong understanding of front-end development as well as building front-end web applications. I also gained experience in back-end development, including creating back-end web APIs. As a result I am well-rounded in my skills and can handle all aspects of software development, making me a valuable asset to any team. With my knowledge and experience, I am ready to tackle any project and deliver high-quality, robust software solutions.

As an Office Manager at Smile Design I have developed a strong understanding of how to achieve operational and financial excellence within a location. I have implemented and continuously improved best practices through monitoring, evaluating and effective communication with practice staff. I have supported all non-clinical operations of the dental office, including building and mentoring the team, providing leadership to non-clinician team members, and driving revenue growth in the office. I have also worked closely with patients and clinicians to facilitate a seamless transition from discussion of treatment to payment plan commitment, while maintaining strict compliance with state, federal, and other regulations such as OSHA, Dental Board, HIPAA, ADA, and Employee Handbook.

As an Office Manager at Baker Hill Dental, I gained the ability to create and maintain an unparalleled environment for patients and staff. I reinforced my skills in building strong relationships with patients, ensuring that they are properly prepped prior to their appointment, and overseeing staffing levels to ensure they align with schedules and budgets.I was overseeing doctor's schedules for efficiency to maximize their time and conducting effective morning huddles. I also became skilled in driving business to the goals set by the company, providing consistent communication to the team on practice objectives, and praising and rewarding team members for their hard work and dedication.

As a scheduling manager at Garden Dental Arts, I gained extensive experience in managing and organizing the schedules of dental professionals. I learned to balance the needs of patients, dental staff, and the practice as a whole, to ensure that the office runs smoothly and efficiently. I developed a deep understanding of the importance of maintaining accurate patient records and insurance information, as well as the importance of effective communication with patients, staff, and insurance providers. I have also learned how to handle and resolve scheduling conflicts and emergencies, as well as how to stay up to date with changes in dental insurance regulations.